“If AI must be adopted to matter, Harshit ensures it’s built to handle that adoption, reliably, securely, and at scale.”
Founder at Heliverse and Founder at Magentic AI | Empowering businesses with innovative technology, custom AI agents, and workflow automation. Passionate about blending operations, software engineering, and product‑driven thinking to build scalable, end‑to‑end technical solutions that help companies adopt AI and automation the right way.
Case Studies by Harshit Bhalla
Skims Watchtower: A NetSuite-Native Retail Data Platform Built to Handle 100,000+ Entries Across Every Channel
Skims needed to monitor and analyze retail metrics across multiple sales channels without drowning in spreadsheets. Magentic AI built Watchtower, a NetSuite-integrated platform that structures, filters, and surfaces critical data at the exact speed their business actually operates.
Hiring for Rural Healthcare in India Is Hard. Here's How We Made It Significantly Easier for Two NGOs That Can't Afford to Get It Wrong.
Karma Primary and Anhad Healthcare Trust deliver vital healthcare to rural India. Needing mission-driven talent with strict requirements, they faced a tough hiring challenge. Magentic AI built an AI-powered talent pipeline that quickly found the perfect candidates, saving months of searching.
How UPS India Gave Every Salesperson the Confidence of a Senior Consultant, Powered by AI
Matching complex B2B shipping needs to products in real time was a struggle for UPS India sales teams. Magentic AI built an AI assistant that listens to client calls, analyzes needs across 18 parameters, and instantly surfaces the perfect product match, turning follow-ups into closed deals.
Skims Lighthouse: Real-Time UPS Logistics Tracking Built Directly into NetSuite
Standard logistics tools couldn't handle Skims' large-scale, multi-warehouse delivery needs. Magentic AI built Lighthouse, a UPS-integrated tracking platform connected to NetSuite, providing real-time visibility and SKU-level detail for warehouse and operations teams.
How Keystone Security Hired Across Five Critical Roles in 15 Days and Cut Hiring Costs by 55%
Keystone Security — headquartered across Washington and New Delhi - needed to grow fast across technical, commercial, and operational functions. But hiring the right people, quickly, without drowning their leadership in interviews and bad-fit profiles, was proving nearly impossible.
Meet Noah: The AI Voice Agent Managing Every Rental Payment Conversation for MLS Apartments
Chasing rent is a time-consuming, uncomfortable burden for property managers. Magentic AI solved this by building Noah, an AI voice agent that proactively manages the entire rental payment communication cycle. Now, teams never have to make an awkward follow-up or late payment call again.
Skims RPO Upload Monitor: Automating File Management and Error Handling Inside NetSuite
Skims struggled with manual, error-prone RPO file uploads to NetSuite, causing delays and visibility gaps. Magentic AI built the RPO Upload Monitor, a NetSuite-integrated tool that automates the workflow, detects errors in real time, and provides full visibility without manual tracking.
Meet Olivia: The AI Voice Agent Handling Every Maintenance Call for MLS Apartments
MLS Apartments' property managers lost hours daily fielding tenant maintenance calls. Magentic AI built Olivia, an AI voice agent that handles inbound queries end-to-end. It automatically logs tasks in ClickUp and escalates urgent issues instantly, freeing managers from constant phone duty.